building experiences
that feel intentional

Designer turned builder, building AI-native products from concept to launch

About

A decade at the center of how people shop, connect, and get help, from Nordstrom's storytelling to Meta's messaging to Amazon's customer service. Now building Resolv, an AI app for couples I designed and shipped solo. I work at the intersection of product thinking and craft. In an age where anyone can generate an interface, taste is what I bring.

Currently based in San Francisco.

Oscar Wong
Oscar Wong

Work

Conversational AI · iOS · Zero to one

Resolv: AI Couples Coach

Helping couples communicate and fight better

Case study

Systems design · Chat · Mobile

Amazon Customer Service Hub & Funnel

Building a help system that actually helps

Case study

Retail · Strategy · Systems design

Target's Desirability Cues

Surfacing product badges, like "Best Seller" and "Highly Rated", that help shoppers identify the best item when faced with a large search results page

Coming soon

E-commerce · Motion design

Nordstrom Immersive Storytelling

Editorial storytelling translated for Nordstrom's digital platforms

Coming soon

Contact

For collaborations, freelance, or a conversation about a project, reach out by email.

This case study is still under development. It will be published here when it is ready.